Airbus’ customers expect quality in the aircraft they buy.
Safety, reliability, comfort and maintenance costs are key areas where quality is crucial in an airline’s judgment of an aircraft.
To achieve the very highest standards in these and other aspects of an aircraft’s facets and performance the question of quality is addressed by Airbus at every stage from design to final assembly and beyond. Repeated checks are made. Tests are applied. Airbus ensures every supplier of parts meets the strictest standards on quality. Defective work, parts and materials are rejected.
Delivering aircraft on time, on cost and on quality – getting it right first time – is the goal Airbus continually strives for.
Airbus has a network of key employees who identify problems at various stages of design, production and assembly and recommend action to eradicate them, pre-empting possibly costly delays at a later point. These employees also ensure continuous improvement in standards and efficiency by pinpointing ways in which people could work better or where tools and materials could be improved.
As it ramps up production of both single-aisle and long-range aircraft, including the A380, to meet demand, Airbus knows setting even higher standards in quality is critical to maintaining its success.