| Q. | What is Airbus? |
| A. | Airbus is an EADS Company based in Toulouse, France. It is incorporated under French law as a simplified joint stock company or SAS (Société par Actions Simplifiée).
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| Q. | Where can I find the company’s organisation chart ? |
| A. | Airbus does not publish a detailed organisation chart, however you can find information on the structure of the company and on its top executives on the Management overview and Company structure pages.> |
| Q. | Can I buy shares in Airbus? |
| A. | No, not directly, Airbus is an EADS Company and this company's shares can be purchased and sold on the major European stock exchanges. |
| Q. | How can I contact the Airbus Press Office? |
| A. | For accredited journalists only, Airbus has a network of worldwide press representatives, which should be your the first point of contact.
If you wish to know the contact details of our representative in your area please e-mail the address below, providing information to identify yourself, the publication for which you work and your interest in Airbus.
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| Q. | How do I get an account for Airbus On Line Services? |
| A. |
If you work for a company which subscribes to Airbus On Line Services, you need to contact the appointed administrator within your company. |
| Q. | What sort of aircraft does Airbus manufacture? |
| A. | Airbus has a current product line-up of 14 jet aircraft types, ranging from 100 seats to 525 seats.
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| Q. | Where are Airbus aircraft manufactured? |
| A. | Sub-sections of Airbus aircraft are manufactured in different Airbus plants across Europe. This trans-national process is structured around key manufacturing units, each of which is responsible for producing a complete section of the aircraft for delivery to the final assembly lines in Toulouse and Hamburg.
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| Q. | How do I find out more about the operation and maintenance of Airbus aircraft? |
| A. | For all questions related to the operation and maintenance of Airbus aircraft, we ask our operators, customers and industry colleagues to use the privileged channels that are available to them through our Airbus offices worldwide. Furthermore Airbus has established a global network of resident customer support managers. Their role is to facilitate customers’ access to the entire range of support services available and ensure customers’ needs are met.
For any question regarding spares parts, you can contact us at:
You can also go to the specialised Airbus web site on spares at:
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| Q. | What technical documentation is freely available on-line for Airbus aircraft? |
| A. | Airbus has made all on-line available aircraft technical data and other documentation downloadable from the specialised customer portal at www.airbusworld.com.
However, you need to register to have access to these documents. |
| Q. | Where can I get Airbus training manuals and courseware? |
| A. |
All Airbus training documentation is distributed to trainees during their training course. It is not publicly available. |
| Q. | How do I go about leasing or purchasing an Airbus aircraft? |
| A. | Airbus does not encourage contacts on such commercial issues via its web site. However should you wish to clearly identify yourself as a potential purchaser, and send us an overview of your business plan to establish an airline operation, a member of Airbus’ Customer Affairs team will contact you upon its review. Send details to: asset.management@airbus.com |
| Q. | I will be flying on an Airbus, where can I find information about the seating arrangements and cabin? |
| A. |
A general description of cabin comfort is included for each Airbus aircraft in the Aircraft Families section of this web site. For specific information about the aircraft you will be flying on, it is necessary to contact the operating airline. Many airline web sites include layouts and seat descriptions, together with an overview of the different levels of service offered. Airbus does not manufacture aircraft seats, and the number of seats and interior arrangement in an aircraft are highly customised according to each airline’s requirements. A list of the web sites of most of the airlines flying Airbus aircraft can be found in the link page of this web site. Enjoy your flight ! |
| Q. | How safe is flying? |
| A. |
Flying on a modern jet aircraft such as any member of the Airbus family is amongst the safest and most reliable forms of travel. All Airbus aircraft meet the certification requirements of aviation authorities worldwide. Airbus works hand in hand with these authorities to ensure standards are maintained and enhanced.
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| Q. | How can I apply for a job at Airbus? |
| A. |
Within the careers section of this web site, you will find an on-line application for each of the posts and internships currently available.
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| Q. | Can Airbus help me in my school/college research project? |
| A. |
While we encourage academic research into aerospace and the air transport industry, we cannot offer individual assistance to students due to high demand. If you have not found the information you require on this web site, you can e-mail Airbus at : mailbox.editorial@airbus.com and if we have readily available material on your topic, we will be happy to forward it to you. |
| Q. | Can I use the photographs/multimedia I find on the Airbus web site? |
| A. | Commercial utilisation of the photographs and multimedia on the Airbus web site is prohibited. Non-commercial use is allowed at certain conditions.
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| Q. | What are aircraft made of? |
| A. | A variety of materials are used in the primary structure of our modern aircraft family.
Whilst aluminium is the traditional material for aircraft construction, and is still used extensively throughout an aircraft's structure, metal is being replaced by composites in many areas. Composite Structure typically represents around 30% of a modern aircraft structure. |
| Q. | How does an engine work? |
| A. | The question is best addressed to engine manufacturers. At Airbus we work with all the major engine manufacturers, General Electric, Rolls-Royce, Pratt and Whitney, IAE and CFMI.
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| Q. | On-line boutique |
| A. | |
| Q. | How can I visit an Airbus factory? |
| A. | Tours are organised at the main factories in Toulouse (France) and Hamburg (Germany).
For Toulouse, contact: Taxiway
Village Aeroconstellation, rue Frantz Joseph Strauss, 31700 Blagnac, France
Tel: +33 (0) 5 34 39 42 00
For Hamburg, contact Globetrotter
Tours are not daily.
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